FAQs

waterjet cutting australia

What materials can you cut?

We can cut nearly any material up to 100mm thick. Waterjet cutting services are particularly useful for cutting heat-sensitive materials that are difficult to cut with other machines. Materials like carbon fibre, composites, thick aluminium, titanium, tool steels, ceramic, foams, rubber, copper, silver and even gold can all be cut with our machines.

What file/extension type should I send with my design?

.DXF files are ideal design types as they require little extra input from us. However, we can work with samples or dimensioned drawings to get you the design that you want. We can also take a template or drawing and convert it to a ready-to-cut CAD drawing for you. 

Do you supply the material or can I?

This is completely up to you! If you have already sourced a beautiful material for your project then we can cut this for you. Alternatively, as we can also use our extensive knowledge and supplier base to source and supply the type of material you want cut.

What should I include in an order or enquiry?

If you’re getting in touch with a specific order or product in mind, then we can give you more details about the process and a more accurate quote based on how much information you provide.

Consider including the following for the most accurate response:

  • Email .DXF or other dimensional file
  • The specific material you want cut, including thickness
  • Whether you are supplying the material or would like us to quote on this
  • Whether you will be picking up your project or whether you need it shipped

Alternatively, if you’re not sure exactly what you want and need more advice from us then please don’t hesitate to get in touch just to make a general enquiry.

What will happen after I’ve received a quote?

Once you’ve made your order or enquiry, we’ll send you a response detailing the waterjet cutting costs, material costs (where required), and time frame to order completion. Your order will be processed and cut once payment is made and you’ll be able to organise pickup or delivery.

How do I make payments?

Once you’ve received and accepted the quote you can make a payment via a bank transfer or over the phone.

Do you deliver?

Yes, we can! We send products Australia-wise via freight or deliver to Baywater, Lilydale, Dandenong and the surrounding areas. Just let us know where you’re located and ask for a price.

Can I pick up my order?

Yes, you can! We’re open from 9am to 5pm, Monday to Friday, so when your product is ready feel free to pop in to pick it up and meet the team!

Where are you located? 

We’re based in Bayswater, on Industry Place in the middle of the Bayswater Industrial area. Check out our Contact Us page to view us on the map.

Do you have a minimum order?

Yes, but we have made this only $30 per order to be as accessible for everyone as possible.

Who is your main customer base?

We believe everyone should have the chance to use waterjet cutting, not just large orders. Our customers range from national motorsport teams, equipment manufacturers, fabricators, drone enthusiasts, tilers, and more.

What machine do you run?

We’re operating an Omax Maximum Waterjet Cutter a minimum of five days a week.

Waterjet cutting cost vs quality

One of the benefits of waterjet cutting is that there are different cuts available to work with the budget that you have. We offer five different quality cuts so that you can make the right choice for your business.

Read more about waterjet cost vs quality to see more insight about the different cutting options and speeds we provide and how these could impact your bottom line.

Didn’t answer your question?

If you’re looking for more details about our services, products, prices, process or more, please feel free to get in touch and we’ll get back to you as soon as possible.